Town of Estes Park Online Payment Portal

The Town recently implemented a secure, convenient and user-friendly online customer service portal for the Electric and Water utilities. The Electric and Water customer service portal provides numerous benefits to customers, and is available via

Finance Director Duane Hudson commented, "We recognize that customers want flexibility, accessibility, convenience and a user-friendly experience without sacrificing security. We believe these new features deliver them."

Electric and water customers are encouraged to register for an account so they can:

Sign up for paperless billing with email and text reminders

View and print current and past bills

View and pay multiple accounts at once

Securely save your payment information, using a credit card or electronic check

Schedule automatic payments from your checking account or credit card.

Pay bills via text

Customers currently making auto-drafted payments need not change payment methods, but can use the portal to get paperless bills.

Without registering for an account, customers can:

Use the "Pay Now" feature that allows for quick payment

Use the new automated phone payment system with features such as quick account balance review and payment with a credit card, debit card, or eCheck and an easy-to-use call flow.

Hudson continued "We're excited about these changes and they reflect our continual commitment to providing a superior customer service experience." Customers will receive more information in their water and electric bills. Find more information and sign up for an account via For assistance, contact Utility Billing at 970-577-4800.

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