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Estes Park Now Equipped With “Next Generation 9-1-1”


Town-NEWS-LOGOBy: Kate Rusch-Public Information Officer

Upgrades to Estes Park’s communications center mean that dispatchers may now provide a higher level of service to residents and visitors of Estes Park. This “next generation 9-1-1” technology allows staff in the five Larimer County dispatch centers to communicate instantly online and instantly reroute 9-1-1 and/or administrative calls to other communications centers during heavy call loads. These 9-1-1 system upgrades were funded and coordinated by the Larimer Emergency Telephone Authority (LETA), an organization created by several local governments including Estes Park.

Estes Park Police Chief and LETA board member Wes Kufeld commented, “This new system brings Estes Park and Larimer County to the cutting edge of 9-1-1 services.” He continued, “It also means that we’re ready to accommodate services like texting to 9-1-1 and video sharing, once mobile service carriers begin providing this technology through cell phones.”

The Estes Park Communications Center is responsible for dispatching services of the Estes Park Police, Estes Valley Fire Protection District, Glen Haven Fire Department, Estes Park Medical Center Ambulance Service and Colorado Parks and Wildlife. It also provides after-hours dispatching services for Rocky Mountain National Park and the Town’s Light & Power and Water utilities. It operates 24 hours a day, 365 days a year.

LETA facilitates enhanced emergency communications technology, including emergency notifications, across Larimer County. This organization is funded by a 45 cent fee included on Larimer County resident and business landline and cell phone bills. For more information or to sign up for emergency notifications via your cell phone or email, visit LETA911.org.

For more information, please contact the Police Department at 970-586-4000. To receive Town news and/or meeting agendas in your email inbox, please email townadmin@estes.org.

© 2014 Estes Park News, Inc

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