Kudos From Mr. Cipolla
To The Editor:
I would like to single out a couple businesses for their outstanding customer service and for going above and beyond what is required. This past week, my daughters and their families spend their spring break here. Among the establishments we visited, I would like to thank:
1). Home for the Holidays business, especially Dana for her help. It was a small ($30) purchase for my granddaughter but your help was greatly appreciated. Then as we were at the cash register she asked if I was in the military (guess it was the Air Force sweatshirt that gave it away). When I replied, yes, retired from the Air Force, she prepared an Air Force ornament and wrote my name in it. It really impressed my granddaughter ( as well as me).
2). Poppys Restaurant- in particular, Rob. When you saw my wife Shelley and me, you took time out for us and my daughters’ families, came over and chatted with them and made them feel welcome. This is why it is always special for us to go here- because of your kindness and hospitality. Rob, for you this is nothing special; as long as we have known you, your hospitality, kindness and generosity have always been outstanding!
With excellent service and attitudes that you demonstrate, it is a pleasure to shop and bring relatives to shop as well. Keep up your good work and outstanding service. We greatly appreciate it.