Upper Thompson Sanitation District Billing Info
Customers of the Upper Thompson Sanitation District (UTSD) are receiving their monthly bills for sewer service despite the fact that as many as 2,000 customers remain in the “no flush”zone. Even though sanitary sewer service has been drastically impacted since the flood, revenues are critical to sustaining daily operations and seeking solutions to the damage.
“Because many of us who work for UTSD are also customers of the district and victims of the flood, we understand how hard it is to get a bill and still not be able to flush your toilet,” said UTSD District Manager, Chris Bieker. Although the UTSD will be seeking reimbursement funds from FEMA and the State of Colorado for much of their costs during this disaster, there is no guarantee how much will be recouped or when these monies will be made available.
UTSD is forging ahead with this week starting on the installation of a temporary sewage line that when completed to Scott Avenue, will bring up to seventy five percent of customers back online by early November. The District has no intention of reducing efforts once they reach Scott Avenue; rather the project just becomes more difficult and time consuming to connect the multitude of service laterals along the corridor. We’ll continue to put forth our maximum efforts to get customers connected,” Bieker said. In the meantime over 150 porta-potties have been strategically placed, at a cost of $44,000 per month, to serve customers in the no flush zone.
“My staff and I have been working around the clock since the flood to answer your inquiries, negotiate with contractors to repair broken sewer lines, order porta-potties and see to it that they are maintained, all while planning for the future when we need to build a permanent solution,” Bieker said. “This disaster has strained our operation to its limits and we appreciate the understanding and patience of our customers.”